This follows an investigation by the AGCO in which a player complained that over CA$8,500 in winnings had been seized by the operator. The platform was offering a “welcome bonus” that promised new players up to CA$2,000.

However, in order to qualify for the full amount, players had to fulfill numerous requirements that investigators say were overly stringent and difficult to find.

• Deposit CA$2,000 of their own money
• Wager CA$70,000 (35 times the deposit)
• Keep each wager at or under CA$5
• Complete all wagering requirements within seven days

“Player protection is a non-negotiable priority for the AGCO,” Karin Schnarr, CEO and Registrar of the AGCO, said in a statement. “We expect operators to be truthful and transparent about their promotions, and we also require them to ensure that those promotions do not encourage reckless or harmful patterns of play.”

Investigation Found Platform Failed to Protect Players

Analysis conducted by the AGCO revealed that the average player would initially lose approximately $3,640 when attempting to earn the $2,000 bonus.

Ontario’s iGaming rules prohibit licensed operators from offering bonus promotions that could foster harmful gambling practices and fail to outline key qualifying conditions properly. Operators are also prohibited from enticing players with promotional offers that cannot be reasonably achieved without experiencing significant losses beforehand.

The AGCO determined that Well Played Media violated all these terms.

“An offer that requires a player to sustain substantial losses for a perceived benefit is not a fair offer,” the AGCO said. “This penalty sends a clear signal that we will not hesitate to take action against operators who fail to meet their obligations to protect Ontario players.”

As with any operator served with an Order of Monetary Penalty by the AGCO, Well Played Media may file a formal appeal to the Licenses Appeal Tribunal (LAT), an independent body associated with Tribunals Ontario.

‘Ensuring the Integrity of Game Play’ a Priority for AGCO

Casino Days advertises itself as the “premier online casino destination in Ontario,” featuring over 6,000 different games, including slots, table games, and live dealers.

Although it is regulated in Ontario, the AGCO’s recent action highlights the challenge of protecting players to promote market integrity.

In April, the AGCO fined the Great Canadian Casino Resort Toronto CA$120,000 for failing to detect cheating and dealer collusion.

The penalty came after charges were brought against five individuals following an investigation into alleged collusion between a group of casino patrons and two table dealers. A subsequent AGCO compliance review confirmed that the dealers had engaged in the scheme, allowing patrons to win over CA$20,000 illegally within a seven-day period.

The same casino was fined CA$80,000 in 2023 after failing to detect a similar scheme.

Following the most recent violation, Schnarr said Ontario’s registered operators “have an obligation to ensure the integrity” of game play – including detecting and preventing collusion and cheating – and promised the AGCO would “continue to monitor and take all necessary steps” to ensure it happens.

The post Casino Days Operator Fined CA$54K by AGCO for Deceptive Bonus Practices appeared first on CasinoBeats.

Utilising the geolocation and compliance technology firm’s Xpoint Verify with its geolocation validator software, Casino Days will be able to validate GPS position, connections and device information “in seconds”. 

Marvin Sanderson, CEO of Xpoint, noted: “This partnership underlines the appeal of our geolocation technology among established operators, offering flexibility and rapid integration to help market entrants get up and running seamlessly with our location-based intelligence data and essential fraud prevention services.

“Casino Days is a fantastic online casino brand, and we look forward to giving them access to our innovative data and platform.”

Casino Days has integrated Xpoint Verify, a geo-verification tool for real-money gaming operators, within its digital casino platform allowing its Ontarian users to enjoy safely, securely, and fraud-free.

Xpoint Verify sits alongside Xpoint Lite in Xpoint’s product suite, with the latter product being used for fantasy sports and skill-based gaming operators. 

The two geo-verification technology products provided by Xpoint are live with multiple partners in Canada and throughout the USA, and is one of only two geolocation technology vendors licensed in New Jersey.

Casino Days is the first online casino brand created by Rhino Entertainment. The platform combines mobile functionality with various slots and games from providers, big bonuses, with professional support and payments, including Interac and cards.

Ross Parkhill, Chief Executive Officer at Rhino Entertainment, stated: “Our goal is to make sure Casino Days provides players with the best online casino user experience. We have partnered with Xpoint to support detection of cases of fraud, false data, spoofing, and device tampering which is key in creating a safe digital space for our users.

“We expect this partnership will serve Casino Days well as we look to grow our brand in Ontario, and we look forward to a long and mutually beneficial geolocation partnership with Xpoint.”

The post Casino Days chooses Xpoint to secure its digital space appeared first on CasinoBeats.

CasinoBeats sat down with Yolo’s GP, Tim Heath, and the managing directors of two companies in which Yolo has invested – Casino Days’ Ross Parkhill and Green Jade Games’ Ben McDonagh – to discuss the fund, creating synergies and spotting the right type of gaming start-up.

CasinoBeats: What is the thinking behind the Yolo Investments gaming fund?

Tim Heath: The Yolo Investments gaming fund is really the logical progression from the approach we’ve taken at the Coingaming Group for more than a decade. We were always firm believers in building our own ecosystem.

If you don’t control your own tech and services, you don’t really control your product, and that limits what you can deliver to your customers.

We quickly found ourselves building products up and down the value chain – a content studio, a platform aggregator, a live casino provider.

At the same time, we were working with third-parties and looking for ways to build closer relationships that would be mutually beneficial for everyone.

The Yolo Investments gaming fund is really the culmination of this approach, and a single place where we could find the synergies between a diverse range of gaming businesses in a way which works for everyone.

“…both Green Jade Games and Casino Days ticked all the boxes”

Tim Heath, general partner at Yolo Investments.

CB: How did Yolo come to invest in your business?

Ben McDonagh: I’m going to borrow from our co-founder Jesper’s memories here, as it was Jesper who first met Tim in relation to Green Jade Games, but I’m pretty sure it started out from Tim and Jesper being at the same dinner, and Jesper being the proud inventor that he is, was pitching our games from his phone.

Tim, a player and customer first, picked up the conversation and found that we were wrapping up an investment round. Our vision then hasn’t wavered since and Tim immediately bought into our ‘Why’ – the problem we are trying to solve. 

Ross Parkhill: Tim got introduced to some other investors that had helped create Rhino Entertainment, which was then just a startup in our early stages. Timing and a bit of luck is always important in these things and it was no different here as Yolo were looking for an opportunity to invest in a company that could build a fiat brand, and then enter and scale in emerging markets.

We had already started building towards that vision, with the result being the launch of casinodays.com, so a good result for all parties in the end!

TH: For us, both Green Jade Games and Casino Days ticked all the boxes. These were young businesses founded by teams with a lot of experience in the space. Each had a clear vision for where they were heading, and a plan on how to get there.

They understood both the challenges, and the support they would need to overcome them. And above all, they were businesses with huge growth potential.

CB: What was appealing about taking an investment from Yolo over other venture capital firms?

RP: For Rhino, it was important we had investors that really understood what it is like to launch and grow a casino business in today’s climate. What Tim and his team have achieved with the Coingaming brands is phenomenal, but no doubt they had plenty of ups and downs along the way.

As soon as we started talking with Yolo it was clear they would have the patience to let our team go and build a product we could all be proud of, and then add some valuable advice to help Casino Days meet the various challenges we would face along our journey. 

BM: Let’s not kid ourselves here, raising the first investments for a start-up is inherently challenging and unless you have a series of successful exits, investors aren’t scrambling to invest. However, the initial critical relationship was with Tim, rather than a venture capital firm, per se. When blessed with options, we looked at what additional values an investor could bring to Green Jade Games and backing Tim was his fantastic team at both Yolo, and his other companies.  

CB: So, beyond the investment itself, what are the benefits of becoming part of the Yolo ecosystem?

TH: From our side, we’re targeting seed- and A-stage investment opportunities in the space because that’s what we know. We grew the Coingaming Group from a company of six employees to one of more than 600 in less than a decade.

And we did that without the ecosystem we have today. Now we know how to accelerate this process even further. The network Yolo has built up can quickly open doors which many start-ups usually have to be banging on for years.

BM: Whilst the team at Green Jade Games have a wealth of experience, Yolo have highly complementary knowledge and their own history of how to build on the way to successful execution. With Yolo, we share this knowledge and with data analysis being a natural part of their business, we can measure change with greater empirical accuracy, making the next build more likely to succeed against our intentions. Lastly, chatting with Tim is like having a window into the future – the spaces Yolo and his other funds play in intrigue and excite me as no industry is safe from revolution.

RP: We’ve been really fortunate to work closely with some of the other fantastic businesses involved in the wider Yolo stable, like Hub88, OneTouch, QWERTYlabs and actually any day now we’ll launch the super portfolio of Green Jade Games.

It’s also great to be able to share knowledge with some of the other casino brands on growth opportunities, markets and challenges etc. Personally, it’s also been really beneficial to be able to call on Tim and some other members of the Yolo team for advice as we’ve grown and had various decisions to make.

The post How Yolo Investments is funding the next generation of gaming disruptors appeared first on CasinoBeats.

Officially introduced in July, and subsequently rolling-out deals with Relax Gaming and Playson, among others, the entity aims to serve customers across several regions, languages and currencies with a variety of gaming titles.

Ross Parkhill, managing director at Rhino Entertainment, commented: “We want to deliver a great player experience at Casino Days, so having all the best and most immersive gaming content is key for us.

“The addition of Push Gaming’s slots to our new Casino Days’ brand has already proved a great move, and we look forward to a successful business relationship in the future.” 

Integrated via Relax Gaming’s platform, a selection of the group’s titles are now available to Rhino Entertainment, including recent releases such as Razor Shark, The Shadow Order and the soon to be launched Mystery Museum. 

James Marshall, CEO at Push Gaming, added: “Signing this deal with Rhino Entertainment has further enhanced our position in the market, and given us the opportunity to continue the strategic expansion which has always been a focal point for the team at Push Gaming.

“Casino Days is a fantastic new online casino brand and we look forward to giving its fast-growing player base access to the innovative suite of titles for which Push Gaming is renowned.”

The post Rhino Entertainment secures Casino Days’ latest Push appeared first on CasinoBeats.

The operator will integrate a selection of Playson’s popular titles, including Solar Queen, Vikings Fortune: Hold and Win and Solar Temple, as well as the studio’s Funky Fruits series and its Timeless Fruits Slots portfolio.

Furthermore, Casino Days is also set to benefit from the addition of Playson’s integration-free engagement tools, which have been designed to increase player retention.

“This exciting partnership is a great opportunity for us to further expand our German audience and we’re delighted to be working with Rhino Entertainment,” said Lars Kollind, business development manager at Playson.

“We’re looking forward to this exciting new project and building upon our relationship as the company’s brand continues to grow.”

Rhino Entertainment officially launched Casino Days last month, asserting an aim to serve customers across several regions, languages and currencies with a variety of gaming titles

The Pragmatic Solutions player account management platform is designed using a modern microservices architecture and contains a player account, wallet, CRM tools, bonus management tools, payment tools, KYC/AML and fraud-prevention services.

Furthermore, the platform technology firm provides a content management system to power the gaming brand’s frontend clients, as well as an integration hub to connect the operator to a multitude of third-party content, payment gateways and services. 

Parkhill added: “Playson’s games are highly respected in the gambling industry and it’s fantastic to have its entire portfolio available on Casino Days. 

“Delivering the perfect casino experience is our aim and we know Playson’s quality offering will be a big hit with our players.”

The post Playson takes igaming suite to Casino Days appeared first on CasinoBeats.

The B2C igaming group, founded by industry veterans and led by managing director Ross Parkhill, chose Pragmatic Solutions platform technologies for the fresh introduction.

The Pragmatic Solutions player account management platform is designed using a modern microservices architecture and contains a player account, wallet, CRM tools, bonus management tools, payment tools, KYC/AML and fraud-prevention services.

Furthermore, the platform technology firm provides a content management system to power the gaming brand frontend clients, as well as an integrations hub to connect the operator to a multitude of third-party content, payment gateways and services. 

Ashley Lang, Pragmatic Solutions’ CEO, commented: “It is exciting, and we are proud that Rhino chose Pragmatic Solutions to launch CasinoDays.com. We value their business and are committed to support them in their growth.  

“Experienced operators like the team at Rhino can elevate a technology platform by pushing us to develop new features to match their ideas and vision. We are delighted to be working with them.”

Rhino Entertainment says that the decision was made due to Pragmatic Solutions presenting a full-stack solution to accelerate their time to market, as well as providing a solid technological foundation for Casino Days and the future casino brands that the group intends to launch.  

Parkhill explained: “My partners and I have extensive experience with platform technology and had a very clear brief for what we needed for Rhino Entertainment multi-brand business strategy.  

“Pragmatic not only qualified with the quality of their platform but also had a partnership mentality to supporting our business and has been responsive to our demands for CasinoDays. We are raising the bar for online casino entertainment and we chose a partner that was fit for the challenge.”

The post Rhino Entertainment introduces Casino Days brand appeared first on CasinoBeats.

The agreement alongside the Gibraltar-based Casino Days adds another up-and-coming online casino to Relax’s growing client base, which has grown significantly in recent months via a plethora of deals signed across Europe.

“It’s exciting to be a part of Casino Days journey and see them make a strong start in the sector with a quality online casino offering that cuts above the competition,” noted Daniel Eskola, Relax Gaming CCO.

“This partnership underlines the appeal of our platform among upcoming brands as well as established operators, offering flexibility and rapid integration to help new market entrants get up and running seamlessly with must-have content.”

Under the terms of the agreement, the supplier’s collection of in-house games will be among the first titles to go live, including slots such as Temple Tumble and Money Train, as well as recent entrants Snake Arena and Hellcatraz.

Furthermore, Casino Days is to also receive a suite of third-party studio games, providing the operator with aggregated content from brands such as ReelPlay, 4ThePlayer and Fantasma Games.

Ross Parkhill, MD at Rhino Entertainment, explained: “Our goal is to make sure casinodays.com provides players with great entertainment and a personalised experience. Content is a massive part of this for us and adding Relax’s portfolio of premium and localised content will help us in that mission.

“We expect this collaboration will serve to be hugely beneficial as we look to grow our brand in various markets, and I look forward to a long and successful partnership.”

The post Relax Gaming takes igaming suite to Casino Days appeared first on CasinoBeats.